Privacy Policy

1. Information We Collect

We collect information that you voluntarily submit through our website, especially when you contact us for quotations, cooperation, or product inquiries.

• Name and email address: used to identify you and reply to your inquiry.
• Venue type or business details: used to understand your project and recommend suitable products.
• Message content: used to process your request, quotation needs, and follow-up communication.

2. How We Use Your Information

We use the collected information only for legitimate business and service purposes.

• To respond to inquiries, quotations, and cooperation requests.
• To recommend suitable arcade machines or project solutions.
• To maintain communication regarding products, shipping, and after-sales support.
• To improve our website and the quality of our customer service.

3. Data Protection

We take reasonable technical and administrative measures to protect your information from unauthorized access, loss, or misuse. Inquiry information is handled internally for business follow-up purposes and is not sold to third parties.

4. Cookies and Analytics

This website may use basic cookies or similar technologies to improve browsing performance, analyze traffic, and enhance user experience. You may disable cookies through your browser settings if preferred.

5. Third-Party Services

If our website uses external hosting, analytics, or communication tools, those services may process limited technical information required for website operation. We only use such services where reasonably necessary for business use.

6. Contact

If you have any questions regarding this Privacy Policy or how your information is handled, please contact CHENGDE INTERNATIONAL LIMITED through the contact form on our homepage or via your designated business communication channel.